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What We Offer

Complete billing support built for behavioral health

From billing and claims to credentialing and administrative support, we handle the business side of your practice so you can focus entirely on your clients. We work with solo and group practices nationwide.

Billing Services

End-to-end billing management with deep expertise in behavioral health CPT codes, payer requirements, Medicaid managed care, and Tricare reimbursement across all 50 states.

Insurance Eligibility Verification

We verify every client's insurance benefits before their appointment, including Medicaid and Tricare, so you know exactly what is covered.

  • Mental health benefit checks
  • Deductible and out-of-pocket verification
  • EAP benefit verification
  • Medicaid and Tricare eligibility

Claim Submission

Accurate, same-day claim submission for all behavioral health services. We review every claim for errors before it reaches the payer.

  • CPT codes 90791 to 90899 expertise
  • Telehealth modifier application
  • Electronic and paper submission
  • Secondary claim filing

Payment Posting

We post all payments, reconcile accounts, and identify patient responsibility balances remaining after insurance.

  • ERA and EOB processing
  • Patient balance identification
  • Account reconciliation
  • Contractual adjustment posting

Denial Management and Appeals

Every denial receives a thorough review and a well-documented appeal. We identify patterns to prevent future recurrences.

  • Same-week denial review
  • Written appeal preparation
  • Peer-to-peer review coordination
  • Denial root cause analysis

Patient Billing and Statements

Clear, compassionate billing statements sent directly to clients. We handle all patient billing communication on your behalf.

  • Monthly patient statements
  • Copay and coinsurance billing
  • Self-pay invoice management
  • Payment plan support

Reporting and Analytics

Comprehensive monthly reports covering claim status, aging balances, collection rates, payer performance, and actionable insights.

  • Monthly revenue cycle reports
  • A/R aging analysis
  • Payer reimbursement trends
  • Real-time dashboard access

Administrative Services

Beyond billing, we help your practice run smoothly with comprehensive administrative support tailored to behavioral health providers nationwide.

Provider Credentialing

We manage the full credentialing and re-credentialing process with all major insurance panels nationwide, so you stay in-network and get reimbursed on time.

  • Initial credentialing applications
  • Re-credentialing management
  • CAQH profile maintenance
  • Panel status monitoring

Provider Enrollment

We handle all payer enrollment applications, including Medicaid and Tricare, to get you participating with new insurance plans and expanding your client base.

  • New payer enrollment
  • Medicare and Medicaid enrollment
  • Tricare network enrollment
  • EAP network enrollment

Prior Authorization Management

We submit, track, and follow up on prior authorizations so your clients never experience a lapse in approved treatment coverage.

  • Auth submission and tracking
  • Concurrent review submissions
  • Auth expiration alerts
  • Appeals for denied auths

Scheduling and Intake Support

Administrative support for new client intake, insurance verification, and scheduling management to keep your calendar full.

  • New client intake coordination
  • Insurance verification before intake
  • Scheduling system configuration
  • Waitlist management support

EHR Setup and Optimization

We configure and optimize your EHR for behavioral health billing workflows, reducing errors and saving time across your practice.

  • SimplePractice and TherapyNotes setup
  • Superbill and template configuration
  • Billing workflow optimization
  • Staff training and onboarding

Compliance and Documentation Support

We help ensure your billing documentation meets payer requirements, reducing audit risk and keeping your practice protected.

  • Documentation adequacy review
  • Payer policy updates and alerts
  • HIPAA compliance support
  • Audit response assistance

All services start with a free consultation

1

Free Consultation

We review your practice, identify gaps, and recommend the right services.

2

Custom Service Plan

Only the services you need, no bundled packages you don't.

3

Seamless Onboarding

All setup, integrations, and data migration handled by our team. Fully operational in 48 hours.

4

Ongoing Partnership

Your dedicated specialist manages everything with monthly reporting and always-available support.

Not sure which services you need?

Schedule a free consultation and we'll help you figure out exactly what your practice needs.

Schedule a Free Consultation